Before you register, read these. They cover how betting and casino services work on our platform, what we expect from you and what you can expect from us.
Eligibility
To open an account you must:
- be 18 years of age or older
- be located in the United Kingdom
- not already hold an account with us
- not be self-excluded via GAMSTOP or directly with us
- not be employed or contracted by any company in our group within the last 2 years
Your Account
- You may only hold one account
- You must not open an account on behalf of a third party
- You are responsible for all activity on your account
- Keep your login credentials secure and do not share them
- Accounts inactive for 12 months with no balance will be closed
- Accounts inactive for 12 months with a balance will incur a £5 monthly fee after 30 days notice
Deposits and Withdrawals
- Minimum deposit: £10
- Minimum withdrawal: £10
- No fees are charged by us for deposits or withdrawals
- Withdrawals must be made to the same method used to deposit
- Third-party deposits are prohibited
- Identity verification is required before withdrawal
Betting
- Minimum bet: £0.25
- Maximum daily winnings: £100,000 for both sports and casino
- We reserve the right to accept, decline or limit any bet
- Bets are only valid once confirmed on screen
- In-play data may be delayed – bet at your own risk
Promotions
- Each promotion is limited to one per customer
- Free bet stakes are not returned with winnings
- Slots contribute 100% to wagering requirements; roulette and blackjack 10%; baccarat and progressive slots 0%
- We reserve the right to withdraw a bonus if signs of gambling harm are identified
Responsible Gambling
The tools are in My Account – deposit limits, loss limits, time-outs and self-exclusion. You do not need to contact us to use them. If you need to talk to someone, our live chat team is available every day.
Complaints
Contact us via live chat. We aim to acknowledge all complaints within 48 hours. If unresolved after 8 weeks, you may refer your complaint to IBAS at ibas-uk.com for independent review.
Governing Law
This agreement is governed by the laws of England and Wales.